We are now fully reopened!
COVID Safety Measures in Place
Unless medically exempt, masks must be worn in all inside areas, and we ask that you maintain social distancing when browsing outdoors as well.
Similarly, where possible we ask that you limit the amount of people attending collections or appointments etc. You are more than welcome to film or video call handovers.
Hand sanitizer is available throughout the dealership, and we encourage all customers to make use of it.
All appointments booked in for on or after the 12th April will go ahead as normal unless you have been otherwise informed by ourselves. All appointments that have been postponed during this lockdown time that have not already been rearranged will be scheduled now we have been given our opening date.
When Can I Take My Caravan or Motorhome on Holiday?
Travel outside of your local area is permitted from the 29th March 2021, whilst domestic overnight stays and trips in self-contained accommodation are allowed from the 12th April 2021. With this in mind, we will continue to work to allow socially distanced collections of caravans and motorhomes where possible, so that our customers are ready to make the most of the new freedoms allowed.
Shared facilities on caravan sites (shower blocks etc) can be used from 17th May 2021.
UPDATES ON CARAVANS AND MOTORHOMES ON ORDER:
Most manufacturers are still able to operate, and we are still taking regular deliveries at our dealership. As soon as we are able to arrange collection dates with you, we will be in touch directly.
UPDATESON ANNUAL SERVICING FROM MANUFACTURERS:
ELDDIS (inc Xplore, Buccaneer, Compass)
We are currently hearing from Customers who are due their Annual Service and concerned about what to do during the Coronavirus restrictions.
Please do not worry.We understand that the restrictions currently in place may affect your ability to present your vehicle for a pre-booked annual habitation service.During this period, we will not penalise our Customers for a late service, provided that the service is carried out as soon as possible once the situation is resolved.You do not need to contact our Customer Care team to rearrange. Please liaise with your Service Agent (Preston Caravans and Motorhomes) to reschedule.
In the meantime, we want you and your family to stay safe and look forward to future motorhome and caravan adventures.
The Swift Group recognise that the disruption caused by the COVID19 situation may have disrupted your planned annual service of your caravan or motorhome. To help you, we have relaxed our servicing rules to avoid any unnecessary pressure and we are allowing all customers whose service was due between the 23rd March 2020 and the 31st December an extra six months to complete their annual service. Please note that there is no need to contact the Swift Group to inform us of any delays, as long as you book your annual service as soon as you can we will ensure that your warranty remains valid. Please note that you can have your caravan or motorhome serviced at your supplying Dealer or any AWS Approved Centre.